COMPTIA A+ IS THE INDUSTRY STANDARD FOR ESTABLISHING A CAREER IN IT
CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world.
The only credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment
Trusted by employers around the world to identify the go-to person in end point management & technical support roles Regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace
THE COMPTIA A+ CORE SERIES REQUIRES CANDIDATES TO PASS TWO EXAMS:
CORE 1 (220-1001) AND CORE 2 (220-1002) COVERING THE FOLLOWING NEW CONTENT:
Demonstrate baseline security skills for IT support professionals
Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software
Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting
Support basic IT infrastructure and networking
Configure and support PC, mobile and IoT device hardware
Implement basic data backup and recovery methods and apply data storage and management best practices
9 SKILLS THAT THE PARTICIPANT MUST MASTER AND VALIDATE WITH COMPTIA A+
Identifying, using, and connecting hardware components and devices
- OPERATING SYSTEMS
Install and support Windows OS including command line & client support. Understand Mac OS, Linux and mobile OS
- SOFTWARE TROUBLESHOOTING
Troubleshoot PC and mobile device issues including application security support
Explain types of networks and connections including TCP/IP, WIFI and SOHO
- HARDWARE & NETWORK TROUBLESHOOTING
Troubleshoot device and network issues
Identify and protect against security vulnerabilities for devices and their network connections
- MOBILE DEVICES
Install & configure laptops and other mobile devices
- VIRTUALIZATION & CLOUD COMPUTING
Compare & contrast cloud computing concepts &set up client-side virtualization
- OPERATIONAL PROCEDURES
Follow best practices for safety, environmental impacts, and communication and professionalism
In this course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers and digital devices. You will:
- Install and configure PC system unit components and peripheral devices.
- Install, configure, and troubleshoot display and multimedia devices.
- Install, configure, and troubleshoot storage devices.
- Install, configure, and troubleshoot internal system components.
- Explain network infrastructure concepts.
- Configure and troubleshoot network connections.
- Implement client virtualization and cloud computing.
- Support and troubleshoot laptops.
- Support and troubleshoot mobile devices.
- Install, configure, and troubleshoot print devices.
This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1001 Certification Exam.
JOBS THAT USE A+
- Service Desk Analyst
- Data Support Technician
- Help Desk Tech
- Desktop Support Administrator
- Technical Support Specialist
- End User Computing Technician
- Field Service Technician
- Help Desk Technician
- Associate Network Engineer
- System Support Specialist
EXAM GUIDELINE DETAILS FOR PARTICIPANTS:
Exam Codes: CompTIA A+ 220-1001 (Core 1) and 220-1002 (Core 2) Candidates must complete both 1001 and 1002 to earn certification. Exams cannot be combined across the series.
CompTIA A+ 220-1001 covers mobile devices, networking technology, hardware, virtualization and cloud computing and network troubleshooting.
CompTIA A+ 220-1002 covers installing and configuring operating systems, expanded security, software troubleshooting and operational procedures.
NUMBER OF QUESTIONS: Maximum of 90 questions per exam
TYPE OF QUESTIONS: Multiple choice questions (single and multiple response), drag and drops and performance-based
LENGTH OF TEST: 90 Minutes per exam
PASSING SCORE: 220-1001: 675 (on a scale of 100-900) 220-1002: 700 (on a scale of 100-900)
RECOMMENDED EXPERIENCE: 9 to 12 months hands-on experience in the lab or field
The New Comptia A+ Core Series Includes Expanded Content On These Growing Parts Of The IT Support Role:
A general expansion of baseline security topics core to the IT support role, including physical versus logical security concepts and measures, malware and more
A dramatically different approach in defining competency in operational procedures including basic disaster prevention and recovery and scripting basics
A greater dependency on networking and device connectivity
- Lectures 10
- Quizzes 0
- Duration 50 hours
- Skill level All levels
- Language English
- Students 0
- Assessments Yes
- Lesson 1: Installing and Configuring PC Components
- Lesson 2: Installing, Configuring, and Troubleshooting Display and Multimedia Devices
- Lesson 3: Installing, Configuring, and Troubleshooting Storage Devices
- Lesson 4: Installing, Configuring, and Troubleshooting Internal System Components
- Lesson 5: Network Infrastructure Concepts
- Lesson 6: Configuring and Troubleshooting Networks
- Lesson 7: Implementing Client Virtualization and Cloud Computing
- Lesson 8: Supporting and Troubleshooting Laptops
- Lesson 9: Supporting and Troubleshooting Mobile Devices
- Lesson 10: Installing, Configuring, and Troubleshooting Print Devices